Shipping Policy
Thank you for shopping with Hinglung. We are committed to delivering your wall clocks to you as quickly and efficiently as possible. Please review our shipping policy for information on how we handle shipping and delivery.
1. Order Processing Time
All orders are processed within [30] business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
2. Shipping Rates and Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout. We offer the following shipping options:
- Standard Shipping: [3-7 days].
Please note that delivery times are estimates and may vary depending on your location and shipping carrier delays.
3. Shipping Confirmation and Order Tracking
You will receive a shipping confirmation email once your order has shipped, containing your tracking number(s). The tracking number will be active within 24 hours.
4. International Shipping
We currently offer international shipping to the following countries: [UNITED STATES].
Please note that international shipping times may vary, and customs fees, taxes, and duties may apply. These fees are the responsibility of the customer and are not included in our shipping rates.
5. Shipping to P.O. Boxes
Please note that we do not ship to P.O. boxes or APO/FPO addresses.
6. Damaged or Lost Packages
Hinglung is not responsible for packages that are lost, stolen, or damaged during transit. However, if your order arrives damaged, please contact us immediately at [help@hinglung.shop] with your order number and a photo of the item’s condition. We will do our best to resolve the issue.
7. Changes to This Policy
We reserve the right to update or change this shipping policy at any time. Changes will take effect immediately upon posting on our website. It is your responsibility to review this policy periodically for any updates.